Privacy Policy

This Privacy Policy outlines how CoRGuard, operated by Wragg Family Investments Pty Ltd ATF Wragg Family Trust trading as MAEZ Consulting ("we", "us", "our"), collects, uses, stores, and shares personal and sensitive information through our website, SaaS platform, and mobile application.

We are committed to protecting your privacy in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and the Notifiable Data Breaches scheme.

Wragg Family Investments Pty Ltd ATF Wragg Family Trust trading as MAEZ Consulting.

Adelaide, South Australia. ABN: 51 590 201 900.

Privacy Officer: Matthew Wragg.

Email: support@corguard.com.au. Phone: 1300 553 811.

Website visitors: IP address, browser type, pages visited, time spent, navigation paths, referring website or search terms, device type, operating system, screen resolution, cookie and analytics data, and contact form submissions.

Platform users: account registration details, encrypted login credentials, billing and payment information, user roles and permissions, and client data including driver, contractor, vehicle, compliance, fatigue, EWD, NCR, hazard, corrective action, communication, and alert records.

Mobile application users: device information, app version, location data if GPS permissions are granted, camera access if granted for document uploads, and push notification preferences.

We use information to provide, operate, and maintain services; create and manage accounts and subscriptions; process billing and payments; deliver compliance alerts and notifications; generate reports and analytics; provide technical support; improve functionality and user experience; communicate updates and features; monitor security and integrity; comply with legal obligations; and analyse website traffic using aggregated or de-identified data where appropriate.

We do not sell, trade, or rent personal information.

We may share information with trusted service providers for hosting, payments, email, SMS, analytics, and operational support; where required by law; in a business transfer; or with explicit consent.

We use technical and organisational safeguards including TLS/SSL encryption in transit, encryption at rest, role-based access controls, regular security audits, secure cloud hosting with redundancy, MFA options, and staff training.

Information is retained only as long as necessary. Client data is retained for the subscription duration, with 90 days retention after cancellation for data export.

Deletion requests are actioned within 30 days where legally and operationally possible. Contact support@corguard.com.au for deletion requests.

We may use essential cookies for session and authentication, analytics cookies such as Google Analytics, and functional cookies for preferences.

You can manage cookies through your browser settings. General guidance is available at www.allaboutcookies.org.

Under the Australian Privacy Principles, you may request access to personal information, correction of inaccurate data, deletion subject to legal obligations, and complaint review by the Privacy Officer or the Office of the Australian Information Commissioner.

We aim to respond to privacy requests within 30 days.

If an eligible data breach occurs, we will notify affected individuals and the OAIC in accordance with the Notifiable Data Breaches scheme, and take steps to contain, assess, and prevent recurrence.

Primary storage is in Australia where practical. Third-party providers outside Australia must comply with standards equivalent to the Australian Privacy Principles.

The services are not directed at people under 18, and we do not knowingly collect information from children.

We are not responsible for third-party websites, services, or privacy practices linked from our website or platform.

Material changes may be communicated by email or in-app notification. Updated policy versions will be posted on the public website with a revised date.

This policy is available on the public website without plug-ins. Use of the website, platform, or mobile app constitutes acknowledgement of this Privacy Policy.